We make customer service our top priority.
Attentive. Responsive. Friendly. Follow Up.
From the friendly voice of our receptionist to the very accessible brain trust of our top executives, we listen to your concerns and respond quickly and appropriately.
We make the buying of metal stampings painless by cultivating a partnership environment with our customers and servicing them beyond expectations. We focus on each customer individually. Your calls will be answered quickly and you will be given regular job status reports. You’ll enjoy a one-on-one working relationship that is open, transparent and effective. We believe in establishing long-term partnerships with our customers and will make personal visits to your facilities to see your needs first hand. You’ll work directly with our design engineers and enjoy an active role in Standard Die’s design, manufacturing and delivery cycles.
Customer service pillars.
The tangible things we do to serve you better
One On One
Customers work directly with our design engineers and have open access to anyone on the leadership team.
Vendor Managed Inventory
When you call for parts, we know what you have in stock, how much you have and when you should reorder.
We have built-in checks within our quality control system to maintain confidentiality.
Fast Quotes & Delivery
We will turn a quote around in 3 days or less and most orders will be delivered in 7 days or less.